Terms and Conditions
Wohntraum Saar Mosel GmbH — Last updated: August 2026
These General Terms and Conditions ("Terms") apply to all bookings of holiday apartments with Wohntraum Saar Mosel GmbH ("Landlord") made by guests ("Tenant") via our website or by other means.
§ 1 Scope
These Terms apply to all contracts for the temporary rental of the Landlord's holiday apartments for accommodation purposes. Deviating terms of the Tenant shall not apply unless the Landlord expressly agrees to them in writing.
§ 2 Conclusion of Contract
The accommodation contract is concluded upon the Landlord's booking confirmation, which is sent to the Tenant by email after an online booking or enquiry. The contracting parties are the Landlord and the Tenant; the Tenant remains liable for obligations under the contract even if the booking was made by a third party on their behalf.
§ 3 Prices and Payment
The prices quoted at the time of booking apply. All prices shown are total prices including statutory VAT. Ancillary costs (including final cleaning, bed linen and towels) are included in the price shown unless expressly stated otherwise; not included are any pet fee, the cost of charging electric vehicles, and garage rental, which are charged separately according to the current price list. The Landlord may require a deposit as well as payment in full of the accommodation price before or upon arrival, as stated in the respective booking confirmation. Payment is made via the payment methods offered in the booking process.
§ 4 Cancellation by the Tenant
The Tenant may withdraw from the contract before arrival in text form (e.g. by email). Cancellations made up to and including one day before the agreed arrival date are free of charge. For later cancellations or no-shows, the Landlord is entitled to charge the cost of the first night. The Tenant remains free to prove that a lower loss was incurred. Please note: pursuant to § 312g (2) no. 9 of the German Civil Code (BGB), no statutory right of withdrawal applies to accommodation contracts for a specific period.
§ 5 Cancellation by the Landlord
The Landlord is entitled to withdraw from the contract for a factually justified reason, in particular in cases of force majeure or other circumstances beyond the Landlord's control that make performance of the contract impossible, as well as in the case of incorrect or false information provided by the Tenant regarding their identity or the purpose of the booking. Any payments already made will be refunded without delay in such cases.
§ 6 Arrival and Departure
The holiday apartment is available to the Tenant on the day of arrival from the time stated in the booking confirmation and must be vacated, swept clean, by the time stated for the day of departure. A later arrival is possible by prior arrangement.
§ 7 Use of the Apartment and House Rules
The apartment may only be used by the number of persons stated at the time of booking. The Tenant must treat the apartment and its furnishings with care; the Tenant is liable for any damage caused through fault. Smoking inside the apartment is not permitted. Pets are permitted provided they are registered at the time of booking; a fee of €5 per pet per night applies.
§ 8 Liability
The Landlord is liable in accordance with statutory provisions for damage arising from injury to life, body or health, and for other damage based on an intentional or grossly negligent breach of duty by the Landlord. Otherwise, the Landlord's liability for slightly negligent breaches of duty is limited to breaches of material contractual obligations (cardinal obligations) and, in amount, to the foreseeable damage typical for this type of contract. No liability is assumed for valuables brought by the Tenant unless the Landlord is at fault.
§ 9 Data Protection
The Landlord processes the Tenant's personal data solely for the purpose of performing the booking and accommodation contract and to fulfil statutory obligations (e.g. registration requirements). Further details can be found in our Privacy Policy.
§ 10 Final Provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If the Tenant is a merchant, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contractual relationship is the Landlord's registered seat. Should individual provisions of these Terms be invalid, the validity of the remaining provisions shall remain unaffected.